Technical Support
Our goal is to provide technically sound, trouble-free software products.
If you do encounter any problems with our software, we want to help you as swiftly as possible.
SC = SkyCalc FTS = The Fish Tracking System TPro= TournamentsPro
Problem: FTS
TPro How to enable report
exportation in PDF format.
Resolution: This feature can only be installed on PCs running
validated copies of Microsoft Office and version 8 or higher of The Fish Tracking System
or TournamentsPro. To enable this feature download and install the 2007
Microsoft Office Add-in: Microsoft Save as PDF. It is available for
download at this
website.
Problem: FTS
TPro Where to download Snapshot
Viewer.
Resolution: To view report files exported in SNP, (Snapshot)
format, the Snapshot Viewer must be installed. It is available for
download at this
website.
Problem: FTS
TPro Report may loose formatting
when exported.
Resolution: Because of the difficulty in converting a graphical report to a text type format, exporting reports in some text formats become misaligned. Experiment with the format options available to find one that satisfies your needs.
For more information, visit this
website.